For autism, ADHD and all SEND needs

SEND support, made calm.

Note what happened in seconds, see the patterns behind hard days, plan the next EHCP step and help your child say it their way. All in one calm, private place.

My Say, letter templates, calming tools and SEND guidance are free. Made in Manchester by Praelion, a UK company that never sells your family’s data.

Heedli home: the hedgehog in its room, Keep a moment, My Say, Letters and the young person hub

Most of SEND family life happens between appointments.

The school email that needs an answer by Monday. The late-night search for what an EHCP actually is. The strategy that worked once, and you can’t quite remember how.

Professionals see your child for an hour at a time. You see the rest. Heedli gives you somewhere to keep it, so it’s there when someone finally asks.

Everything in one calm place.

Every screen here is the real Heedli 2.0 app, shown with a made-up family.

Premium

Note it in seconds.

Tap what happened, how intense it was and what helped. You build a dated record you can rely on, without writing an essay at the end of a long day.

  • Meltdowns, anxiety, sensory overload, school, sleep and more
  • Triggers, time of day and a quick note
  • Something went well? Keep that too
Keep a moment: the What happened? sheet with Meltdown, Anxiety, Sensory overload, Sleep, School and more

Premium

See the patterns.

Heedli spots what keeps coming up in your own records, so you can take a clear, evidenced picture into SENCO and school meetings.

  • Common triggers and times of day
  • What’s helping, and whether hard days are easing
  • Reports you check before you share
Insights for Noah: common triggers and time-of-day bars from his records

Free and Premium

Your next EHCP step.

A guided journey through each stage of the EHCP, in plain language. See where you are and one clear next step, with needs, outcomes and provision kept together.

  • From understanding and preparing to the plan and its review
  • Rights at school and routes to challenge decisions
  • EHCP guidance covers England

Read the EHCP guide

Noah’s support plan: part 4 of 5, with the next step, Add delivery evidence

Free

Write to school with ease.

Letters for common school and support requests, drafted from checked templates, not AI. Add what you know, edit every word, then share it as a PDF.

  • Reasonable adjustments, assessments, meetings and more
  • No account, child profile or diagnosis needed
  • You decide what to send, and when

Talking to school and the SENCO

A letter requesting reasonable adjustments at school, ready to edit and preview as a PDF

Free

Their words, their way.

My Say is a picture board that helps your child say what they need, out loud or shown on screen to the person they’re talking to.

  • A Core board of everyday words
  • Themes, simple outlines and a choice of skin tones
  • Free for anyone, with no account needed
My Say: a picture board with Hello, Yes, No, Stop and I need a break, building the message Hello Yes Stop

A space of their own.

Your young person gets their own calm room for feelings check-ins, routines and calming tools, linked to the family picture you see.

  • My Day, with their routine for today
  • Breathe, fidget and sounds when it’s all too much
  • Painted rooms they choose themselves

About the young person’s space

The young person’s My Day: Hi Noah, a calm room, today’s routine and Breathe, Fidget and Sounds

Free

Something to reach for in the middle of it.

Meltdown support walks you through recognising the early signs, responding and recovering. Breathing and grounding are there for them, and for you.

  • Recognise, respond and recover
  • Searchable strategies for hard moments
  • Urgent help is always close by on Home

Meltdowns and calm tools

Toolkit: calm ideas for hard moments, Meltdown support, My Say and Learn about SEND

Useful from the first time you open it.

  1. Step 1: Download Heedli

    It’s free on the App Store and Google Play. Choose who the phone is for, and a short welcome shows you around.

  2. Step 2: Start with what you need today

    Open Meltdown support, write a letter to school, look up the EHCP steps or hand your child My Say. None of these needs an account, a child profile or a diagnosis.

  3. Step 3: Add your child when you’re ready

    Their profile holds what they find hard, their triggers and what helps. Each moment you keep then builds the record you’ll bring to the next meeting.

Free to start. Premium when you want the long view.

The things you might need tonight are free. Premium is for keeping a record over time, monthly or yearly.

Free

Get your bearings, with no account needed.

  • My Say, for anyone, with no account needed
  • SEND rights and EHCP information in plain language
  • Letter templates you can edit and share as a PDF
  • Meltdown support, breathing and other calming tools

Premium7-day trial

Everything in Free, plus a record that builds over time.

  • Child profiles and the diary of moments
  • Insights from your own records
  • Your documents library and the calendar
  • Profile reports to review before you share

Eligible new subscribers can try Premium free for seven days. Your app store decides eligibility and shows the price, any trial and the billing date before you confirm. Subscriptions renew until cancelled. If Premium ends, your saved records stay available to read.

Made by a GP who is also a SEND parent.

Raising a child with additional needs is hard enough. The paperwork, the meetings and the waiting shouldn’t make it harder.

Heedli was started by a GP who is also the parent of a child with special needs. It’s the support we wanted ourselves at 11pm on a school night: something that remembers what was hard last week, doesn’t shout, and explains things in plain English.

Our guidance draws on IPSEA, Contact, the SEND Code of Practice (2015) and the Children and Families Act (2014), and on the parents who have shared their experiences with us.

We answer every email. Often slowly, always personally. More about us

How we look after your family’s information.

  • Your records stay yours

    We don’t sell personal data, and we never use your child’s details, notes or documents for advertising.

  • You decide what gets shared

    Reports and letters are only sent when you choose to send them, and shared report links can expire or be revoked.

  • AI is optional

    If you use AI to help draft a letter, common identifiers such as names, schools and contact details are removed on our server before anything is sent.

  • You can leave with everything

    Export your records, or delete your account from inside the app.

Praelion Ltd, registered in England and Wales, company number 17209225.

First Floor, Swan Building, 20 Swan Street, Manchester, M4 5JW, United Kingdom

Privacy questions go to privacy@heedli.com. Read the full privacy policy.

A few things parents ask first.

What is Heedli?

Heedli is an app for UK families living with special educational needs and disabilities (SEND). It keeps what happened, the patterns behind hard days, your EHCP journey, school letters, documents and your child's own voice together, with free letter templates, calming tools, plain-English EHCP guidance and My Say, a picture board for your child.

Who is it for?

Parents and carers, whether you're waiting for an assessment, in the middle of an EHCP process, or looking for better support day to day. You don't need a diagnosis to start. Young people can also link a hub of their own.

What's free, and what does Premium add?

My Say, SEND rights information, letter templates, Meltdown support and other wellbeing tools are free. Premium adds child profiles, the diary of moments, documents, insights and the calendar. Eligible new subscribers can try Premium free for seven days; your app store shows the price and any trial before you confirm.

How is my family's information protected?

We never sell personal data or use your family's content for advertising. Connections are encrypted, access is tightly controlled, and sign-in tokens use your phone's secure storage. If you choose an AI-assisted letter edit, common identifiers such as names, schools and contact details are removed before anything is sent. The privacy policy explains exactly what is stored and where.

Can I share information with school or professionals?

Yes. You can export letters and prepare reports from your own records to take to school meetings, therapy appointments and reviews. You decide what's included, and you check everything before you share it.

Is Heedli medical or legal advice?

No. Heedli is an organisation and preparation tool. It isn't a diagnostic tool or an emergency service, and it can't guarantee school, EHCP or DLA outcomes. EHCP guidance relates to England. Seek professional support when you need it.

Start with one thing that helps today.

Heedli is free to download on iPhone, iPad and Android. Hand your child My Say, open Meltdown support or write a letter, then add your child when you’re ready.